August 11, 2007
Visited on a Saturday afternoon - interesting breweriana items in the gift shop, but actually a very poor selection of the brew they produce. Tried to buy a single Imperial IPA bottle they had lying about - they refused to sell it to me on the grounds that it was "old, and we don’t make that one anymore" - then tried to send me to some bev. centre down the street to try and find it! Refused to let us join the just-departing tour group and just generally unfriendly staff. Really irritated me - I don’t love Saranac by any means, but I won’t be back, and I’ll be buying even less than usual in the future. This place left a sour taste in my mouth, and no beer even passed my lips.

July 12, 2007
This was one of the best tours I’ve been on. Staff was very knowledgable. Great history. Great tasting room. Great store. Truly enjoyed trip here. Can’t wait to get back to NY. Best rootbeer made, along with some very fine brews.

February 28, 2007
I love this place. I went to college in Utica and went so many times that my friends and I could give the tour. There is so much history with this place. I would deffinitely reccomend going. The beer and soda selection is great and there is almost always something new in the works.

December 23, 2004
Went long ago before I began enjoying beer (perhaps 8 years ago), on the Saturday after Thanksgiving. While I can’t speak for the beers that were served, the root beer was excellent. Rated median for all values, as my memory of the visit is fading