steve_beitz (1) Munich, Germany | March 7, 2012
14 AMBIANCE 1/5 SERVICE 1/10 SELECTION 4/15 FOOD N/A VALUE 1/10 OVERALL 1/20
This place sent me a defective product (yeast) in a package that was already swollen (Wyeast smack packs are supposed to swell after you activate them) with a manufacture date of 6 months prior. Wyeast smack packs are supposed to be used by months - they should have known that this package was most likely not viable and should never have shipped it to me. When I asked them about replacing it, Fritz offered to sell me another package without shipping charges. I will never use them again for my homebrewing supplies and will only order from Brouwland going forward.