bigbellbilly - Thank you for your feedback. If you could email us directly (info[at]thecraftbeersocialclub.co.uk) we can over your issues with the event in more detail, but to summarise:
- The event was not billed as a real ale event. We donít bill any of our events as such.
- The burrito voucher is available at six London stores and no purchase is necessary - quite an exclusive offer.
- We will be discussing, with the promotion agent you purchased your ticket from, the wording they chose to include as this did lead to confusion. However, our website, which we asked them to copy, was very clear on what the promotion was. The link for this is here: http://www.thecraftbeersocialclub.co.uk/#!british-craft-beer-festival-uk/ctaj
- Lots of people arrived late unfortunately or didnít bring any tickets with them or didnít know what name the ticket was booked under and this lead to some delays at the beginning even though we opened the doors on time at 6.30pm for a 7pm start.
- The talk was pitched at the level of knowledge for the audience. All week I have had people come up to me to say they didnít even know what the main ingredients of beer were. For someone that has a lot of beer knowledge, the talk wonít necessarily have provided new information, but the vast majority of people attending do not have such knowledge.
- The samples are small because the event is a tasting festival (think more in terms of the US style events) you can try lots of different beer without a huge commitment. This has been a success with guests attending as it allows them to experiment without thinking they are wasting money e.g buying a pint of beer they are not sure about (for some even half a pint is too much commitment). Equivalent pint would be just over £4. Great value when you consider every single beer had the same price. So for example, the Earl Grey IPA - retails at over £5 in averagely priced pubs worked out as much less. were available to try a good few mouthfuls of for the fraction of the price.
- We had eight beers on keg (four taps - there was an issue with one tap but that was remedied a short time later) and they did rotate so had you stayed you could have tried all of them.
In the end. we are not running a traditional beer festival. We are doing something different that appeals, maybe, to a different style of audience than to what you would go for, but it absolutely works. We have had lots of great feedback from attendees over the last few days.
This business is just a small business aimed to help people, who donít know about much about beer, to access the great beers we have from the UK. We provide jobs, and we spend a lot of money on beer from small craft breweries (so we help the British beer industry too). But we know we are still learning and growing. Weíre young - just almost a year and a half old as a business, but we are already aware we are never going to please everyone. No one can. But in saying that I always appreciate all the feedback we get.
Iím sorry the event was not to your liking, but I would be interested to hear your thoughts on how you think the event should have been. Please do email and we will look into your suggestions.