I plan on filing a claim for sure. Doesn’t help Andy out with getting the retired Heavyweight and Stoudt’s stuff though unless they find it. At which point they will have to be alright with the whole fact that it was beer.
Still trying to figure out exactly what I’ll claim and how all that will play out.
Tom
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Stick to your claim of "Specialty sauces". Changing your claim now would be suspicious. Don’t feel bad about lying. UPS agreed to deliver your package to the correct address in tact. They didn’t. The true contents, though against company policy, are still worth $$ and should be compensated for.
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I pity the bastard who replaced his brake fluid with BA Speedway Stout.
Man I just hate it when that happens... beerbraked!!!
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I would. I work for UPS Airlines and security into and out of our facility is so tough that I used to empty my pockets of everything but my wallet and the door key to my car. They nearly confiscated a bracelet that my wife made that I had taken in to show a co-worker. No way a Teamster is gonna walk out of there with any beer.
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Check out this UPS horror story:
UPS and I have never been on the best of terms. When I pay for service, I expect service, and I just don’t feel I get it. Their workers are extremely well paid, and yet I’ve never come across a company who’s workers seemed to care less about the job they do. I don’t mean this as a blanket statement, only that it has been true in my experience. I’m not alone; the idea is so widespread that Jim Carrey did a hilarious bit on how UPS workers mistreat packages in one of his Ace Ventura films.
I have had more broken items delivered to me than you can imagine. Once, a box of glasses was delivered to me shattered and clinking in the box as the driver handed it to me. When I complained, he gave me an attitude and told me he could take it or leave it but had to be on his way. I explained that I was paying for a service (shipping) and had a right to expect that that service be properly executed.
Of course, I wasn’t surprised. A friend who worked at a jewelry shop had told me several times how when a truck came for a pickup the packages were literally tossed into the truck, and when he explained to the driver these were fragile items the driver laughed at him.
UPS is certainly not a consistent company. I have been known to ship beer from New England and Pennsylvania to friends in other parts of the country where said beers are not available. UPS would open the packages, call me up and tell me to come pickup the package. I arrived to do so. Upon arrival, the girl at the front desk explained thusly:
"We don’t deliver alcohol across state lines, so we can’t ship your package."
"Why not?" I asked.
"That is our policy, " she replied.
"OK, I’d like to see a manager then, " I said.
I am not an unreasonable person. If their policy is to not ship beer, I can respect that. But there was more to this, so I explained my displeasure to the Manager. He reiterated their policy.
"Please explain this to me then, " I demanded, "Why does your truck pull up to my house each month with a package of beer from my beer of the month club?"
I used one of their boxes to ship my beer since they were ideal to protect against breakage, and I suspect UPS opened it because they recognized the type of box.
"We do not ship alcohol," he replied, "They assure us there is no alcohol in those packages."
"You ship packages from a company called Beer Across America, and you believe there is no beer in them?" I asked incredulously.
"They assure us there is no alcohol in those packages."
Egad. When faced with such insanity, what can one do? Of course, i was shipping one package, Beer Across America ships 14,000 or so a month. That’s a big account to lose over something as simple as policy.
Whenever possible, I use the post office. They cost a little more, but I have found it’s worth it. I have yet to have a problem with a package delivered by them.
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I have never had a problem with UPS, but I don’t ship beer often, and don’t use them often. Believe it or not, Priority Mail from the Post Office is what I use most, and never had any issues or problems.
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What about the couriers? They’re out doing their routes on their own.
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If anyone stealing it, it’s the dudes making seven bucks an hour in the warehouse.
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Exactly. the drivers make way too much money to risk losing their job over a box of beer.
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So UPS has never had a legit theft claim filed against them? Hard to believe. Might not be the norm, but I doubt all the classless buffoons in the shipping industry work for everyone but Brown.
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