Resend or reset password?

Reads 2693 • Replies 12 • Started Sunday, August 24, 2014 3:21:24 AM CT

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MyCsPiTTa
03:21 Sun 8/24/2014

Hi,

I only just registered and need my password either reset or sent to me. In the Edit Profile page there is a link under where you enter your password that says "Note: If you need your password resent to you, no problem. You can do that here." But that link always (and incorrectly) takes me to the Friends page of My Profile - no option to resend/reset my password. I’m running around in circles, very frustrating...

I can’t see any way to contact the webmaster or anyone else who can help at Ratebeer. Can anyone point me to someone who can help?

 
Danko
03:34 Sun 8/24/2014

Send me a BM here and I’ll reset it for you.

 
SHIG
admin
beers 13063 º places 502 º 06:41 Sun 8/24/2014

Also at the bottom of every page in the blue part is contact/feedback link under about us heading. As you will see admin are awesome at resolving issues as fast as possible. Welcome to RateBeer...Shawn

 
after4ever
admin
beers 8025 º places 322 º 21:32 Mon 9/15/2014

How can I log out from the app and log in again after resetting my pw? I can’t find the logout button for some reason.

That reset link on the profile page tries to load the login page, as the op said, but just loads the activity feed instead. I thought it was a bad link but I think it just can’t force logout.

 
erickok
beers 6033 º places 274 º 22:13 Mon 9/15/2014

After4ever, in the Android app you can use the Sign Out option in the so called overflow menu (the three vertical dots). No idea about iPhone.

 
after4ever
admin
beers 8025 º places 322 º 22:55 Mon 9/15/2014

Sounds great! That’s perfect. I’m on the Android. Where are the dots? I’ve looked at every page and control I can think of, and can’t find them.

Much appreciated, btw. :-)

 
Christos
beers 6111 º places 110 º 03:21 Tue 9/16/2014

Originally posted by after4ever
Sounds great! That’s perfect. I’m on the Android. Where are the dots? I’ve looked at every page and control I can think of, and can’t find them.

Much appreciated, btw. :-)


Depends on the phone I guess but on my Samsung there is the home button (an actual button) and two touch buttons (an arrow to take you back on the right of the home button and a button with two lines on it on the left). The left one opens a new menu on the Ratebeer android up and you can sign out from there.

 
after4ever
admin
beers 8025 º places 322 º 07:41 Tue 9/16/2014

Hm. Doesn’t seem to be on my version; maybe I should reinstall. Thanks, though. :-)

 
erickok
beers 6033 º places 274 º 08:05 Tue 9/16/2014

What phone do you use? You either have a menu button on your phone or you should see the 3-dotted button in the far top right of the screen.

In both cases it only shows in the home screen.

 
after4ever
admin
beers 8025 º places 322 º 08:30 Tue 9/16/2014

Galax S4.

Across the top of the home screen: Ratebeer logo, Search, Scan (for UPC codes), My Account, Metric conversion

Buttons: My profile, Beermail, Beer styles, Offline notes, Custom lists, Places, Top 50, Events, Best by country

 
joet
admin
beers 2900 º places 125 º 08:43 Tue 9/16/2014

I’ve fixed and tested the link. The mailer is not the quickest but it works. Thanks for that. Cheers.