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Unhappy brewer


read 8137 times • 126 replies • posted 3/13/2013 12:10:47 PM

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DuffMan 6532:265
Originally posted by JMerritt
Brewers should act professionally. And we should act likewise. Iím not sure that means lowering a rating out of spite. Update your rating mentioning that the brewer was rude to you, but leave your scores stand. Take the high road.

I wonít be changing my score, since this is RateBeer, not RateBrewer.
Maybe I shouldnít have taken the low road, but I responded in knee-jerk fashion and cannot take it back. I donít think I would anyway. The whole thing is ridiculous and annoying. Iím a beer hobbyist that lives in a small town in Canada. I donít give a rip about what the guy thinks of me or my ratings (despite him saying that bad ratings like mine give his brewery a bad reputation which in turn affect sales ).

I wasnít trying to stir shit with this thread. Just trying to get a sense of how common this is. Iíve been a member since 2005 and this is a first for me.
3/13/2013 12:53:05 PM

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BrewOf1869
Do you even know if this is actually a brewer from this brewery or just somebody messing with you? If you care enough, which you obviously do, Iíd call the brewery to clarify if the actual brewmaster sent that. If they confirm, then you should contact the owner to make them aware of their brewmasterís unprofessional behavior. If these actions fell on deaf ears (the owner), Iíd then bring the situation to the attention of the forums so other drinkers may choose or not choose to forgoe drinking their products.

If the actual brewmaster did send that, a good owner would be thankful for feedback on this so he or she can take corrective action and potentially replace that person with a more professional individual.
3/13/2013 1:02:55 PM

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foppa78 12
Originally posted by DuffMan
Originally posted by JMerritt
Brewers should act professionally. And we should act likewise. Iím not sure that means lowering a rating out of spite. Update your rating mentioning that the brewer was rude to you, but leave your scores stand. Take the high road.

I wonít be changing my score, since this is RateBeer, not RateBrewer.
Maybe I shouldnít have taken the low road, but I responded in knee-jerk fashion and cannot take it back. I donít think I would anyway. The whole thing is ridiculous and annoying. Iím a beer hobbyist that lives in a small town in Canada. I donít give a rip about what the guy thinks of me or my ratings (despite him saying that bad ratings like mine give his brewery a bad reputation which in turn affect sales ).

I wasnít trying to stir shit with this thread. Just trying to get a sense of how common this is. Iíve been a member since 2005 and this is a first for me.


You would think that someone who is worried about his sales would not be calling his customers numbnuts.

There are a hundred better ways that this brewer could have handled this but he chose not to. I agree that you should keep your rating what it is. Maybe some day you will have the chance to try it again to possibly alter or confirm your original rating.

Everyone has a bad day. This guy probably loves beer like all of us. This may have hit him while in a grumpy mood. Still very poorly handled by him though.


3/13/2013 1:07:24 PM

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Countbeer 4311:201
1st: very sad to see a brewer have too much spare time to send someone with what looks like an honest rating such a strange and stupid message.

2nd: I wouldnít bother buying any of their beers again! (Had something similar with a Dutch brewer, he is not getting any of my money ever again!)

3rd: a brewer with at least a bit of brains (and skin) should handle any form of criticism with a professiona attitude!

Such (stupid) actions by brewers should be archived here on Ratebeer!
I am sure a brewer and itís brewery could start packing after such idiotic actions...
3/13/2013 1:19:18 PM

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Indra 2593:73
Dang it! I feel so left out. 12 1/2 years of rating beers and not one ticked off brewer messaging me. I need to get out more.
3/13/2013 1:27:34 PM

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DuffMan 6532:265
Originally posted by BrewOf1869
Do you even know if this is actually a brewer from this brewery or just somebody messing with you? If you care enough, which you obviously do, Iíd call the brewery to clarify if the actual brewmaster sent that. If they confirm, then you should contact the owner to make them aware of their brewmasterís unprofessional behavior. If these actions fell on deaf ears (the owner), Iíd then bring the situation to the attention of the forums so other drinkers may choose or not choose to forgoe drinking their products.

If the actual brewmaster did send that, a good owner would be thankful for feedback on this so he or she can take corrective action and potentially replace that person with a more professional individual.

Correction: The message came from the company president, not the brewmaster. My apologies, but in a way, that makes all of your comments even more pertinent.
3/13/2013 1:28:23 PM

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keanex 1392:52
Iím waiting for someone from Horny Goat to message me due to my stream of low ratings.
3/13/2013 1:32:30 PM

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TheHOFF43 1734:105
Iím surprised he didnít message me for not liking his DIPA. It tasted terrible, not my fault.

Anyway, pretty classless by the brewery to contact you.
3/13/2013 1:44:22 PM

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PhillyBeer2112 2517:65
Originally posted by Indra
Dang it! I feel so left out. 12 1/2 years of rating beers and not one ticked off brewer messaging me. I need to get out more.


I was thinking the exact same thing, coming on 13 years. Címon numbnuts, somebody chastise me already!
3/13/2013 1:54:46 PM

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RamyG4 320:3
Imagine if ratebeer was like yelp, and brewers could respond to bad ratings.
3/13/2013 1:56:02 PM

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