United States > Texas > Garland
carboloader (20) Houston, Texas | June 23, 2010
50 AMBIANCE 2/5 SERVICE 3/10 SELECTION 8/15 FOOD 4/10 VALUE 5/10 OVERALL 12/20
Visited a couple of months after they opened this location. I am used to Flying Saucer Houston. I assumed this would be at least as great. Umm, not even close. What a joke. Located in Suburbia, the staff and servers have no clue about what they serve or what strong ranked brews they can offer, or what they taste like. The selection was a joke compared to Houston. What we did get wasnít even fresh. And how do you screw up a Turkey Reuben sandwich??? The same thing I get at the Houston Saucer all the time. I barely ate half due to gristle. The servers we had were dumb and vacuous with no knowledge of good beer, and slow to boot. I held my head in shame because I had brought a guest there after talking up the great service and selection of the Saucer. Not this one. A joke. An embarrassment actually. I will not visit again. Come to Houston to learn how to train your servers and what customer service means.
Pershing (6) Garland, Texas | June 7, 2010| Updated May 26, 2013
46 AMBIANCE 2/5 SERVICE 1/10 SELECTION 12/15 FOOD 1/10 VALUE 3/10 OVERALL 8/20
Poor service at this location. DO NOT try the grilled bratwurst. I believe they steam their brats instead of pan fry or grill since I never see any grill marks or browning. They also do not know how to put one together. The cooks appeared to only be speaking Spanish. I waited 25 minutes for a pretzel that looked de-flated. On another visit, I sat at a table for over a half hour before anyone came. The Manager was a good sport though and gave me a break on my bill. Interestingly, no one seems to know the price of the glassware that they proudly display and try to discourage purchases when asked. The cohesion between the wait staff and bar staff seems lacking. I did notice that the Manager would pop out of the back office once in a while and watch a little Basketball before returning through the door in the back bar. Iíve visited this place about 6 times and not sure if I can muster another one. Too bad though, since decent bars in this area of town are lacking. One last thing. If youíre going to offer a Black and Tan - Learn how to make one! UPDATE: Went in on April 10, 2013 and sat at the table in the center because the bar was full although overall it was not crowded. Sat there for over 15 minutes without any service even though I made eye contact with two young female servers. They were too busy stuffing their mouth with food. Just had to walk out. I will never ever return even though Iíve spent over $500 their since they opened on beer and glassware. Pitiful!
RaginCajun (28) Houston, Texas | February 16, 2010| Updated December 20, 2010
84 AMBIANCE 5/5 SERVICE 6/10 SELECTION 15/15 FOOD 5/10 VALUE 6/10 OVERALL 16/20
I am normally a big fan of Flying Saucer, but the service at this location keeps holding me back. They have the typical endless selection of draft beers, but their waitstaff is typically terribly unaware of the current menu. Add that to unattentive service, and I typically avoid this place. After going for 3 straight days shortly after it opened and getting terrible service (waiting 30+ minutes for refills, etc.) on each day, I only go back once a quarter or so, and the service level has not changed. I would avoid this place unless you feel like constantly flagging down waitresses for another $5 beer.
Re-Rate: 12/20/2010: Service has improved a good bit in the last 6 months or so, as apparently someone got the memo. Best beer patio in Big D!
dukefan (62) Dallas, Texas | January 8, 2010
80 AMBIANCE 3/5 SERVICE 6/10 SELECTION 15/15 FOOD 5/10 VALUE 6/10 OVERALL 16/20
Bad news: Not the most competent or motivated of the Flying Saucer employees. First food experience says it isnít very exciting.
Good news: It is far enough away that the rare taps donít get hit as hard. St Arnolds Divine Reserve #9 was on tap without fanfare as was Avery Dugana and many others that would certainly be gone in Addison.
Outdoor patio view of the lake is quite spectacular and worth the trip itself.
Cavie (80) Fort Worth, Texas | December 25, 2009
80 AMBIANCE 5/5 SERVICE 8/10 SELECTION 13/15 FOOD N/A VALUE 7/10 OVERALL 14/20
Not bad, not bad at all. Stopped by on Christmas night. A nice little stop with a fair amount of folks included. The bartender seemed to know his stuff, even though I educated him on a bit of info. This place seemed like a mix between the Flying Saucer and Joeís Crab Shack. Odd, yet comfortable. Do as you will.
mar (84) Dallas, Texas | September 27, 2009
64 AMBIANCE 4/5 SERVICE 5/10 SELECTION 9/15 FOOD N/A VALUE N/A OVERALL 14/20
nice place, tuesday night wasnít that crowded and they had a nice tap list.
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