Online Order. Do they even have a physical location for in-store sales? It didnít seem like it. I first noticed these guys a while back when I was browsing online looking for places to buy Midnight Sun stuff. They had a nice selection of them. Of course, it wasnít until I saw that they stocked a full line of Upright beers did I decide to place an order. Ambiance is based on the website, which isnít flashy, but is plenty easy to use and navigate through. They donít have the biggest selection Iíve seen, but offer a good variety, and again, have breweries such as Upright and Midnight Sun which are appealing to me. The shipping charges were a little on the high side but in all honesty werenít really all that bad considering how far I live from Vancouver, WA and the fact that they didnít tack on a "packing fee". Probably reasonably close to what Iíd have to pay at other online retailers in this region. Ship time was incredibly fast with several emails updating the status of my order. My box was packed securely using cardboard bottle shippers. The ones I receive with pretty much every other online order Iíve made. Overall my experience was pleasant. I donít do a ton of online ordering (it is expensive) but next time Iím looking for Upright, Midnight Sun, or anything else available in this region I would not hesitate to do business with these guys again.
AMBIANCE 3/5 SERVICE 6/10 SELECTION 15/15 FOOD N/A VALUE 10/10 OVERALL 15/20
I did a mail order purchase from these guys, so this rating is based solely on that experience. The online store itself is easy to use and communication was good overall. My issue is with the huge handling fee of almost $40 (given how much shipping I do with UPS, I know exactly what actual shipping was and it was not close to the $68 S+H I was billed for my order). If I am going to pay a premium for supplies, I expect the beers to be shipped in a styro shipper or other comparable box rated for shipping beverages. What I got was a used UPS box that had a used wine box plopped in the middle with a bunch of worn out styrofoam peanuts around it and some random pieces of cardboard rammed in between the bottles. The packaging could have been a lot better considering the lofty price tag. Iím not sure if Iíd do business with them again.