For a dingy little convenience store, it's pretty impressive what you can find. Yes, they hold their own in their own odd manor against Grapevine, etc. As far as service, would have to say it's dependant on who's there - can be knowledgeable, less than that but friendly, or downright surly (which I find amusing in itself - picture clerk from Simpson's on a VERY bad day).

Cool place. You can find an occasional gem you that might have had its day at Grapevine. Staff is helpful. A little small and dim. One of the best bottle shops in Austin.

Cramped and dingy, but Whip In delivers on selection. It's basically the same stuff that you could buy in pleasant comfort at Grapevine Market, though there may be an odd beer or two that you can get at Grapevine that you can't at Whip In, or vice versa. This store is the Austin equivalent of Happy Deli in NYC.

I bought about 30 individuals that I'd never had here, and I know I can go back and find lots more that I've never had. The manager was very friendly and helpful.