kraddel (386) Antwerp, Belgium | December 22, 2015
- AMBIANCE 1/5
- SERVICE 1/10
- SELECTION 12/15
- FOOD N/A
- VALUE N/A
- OVERALL 4/20
Obscure webshop that has a very nice offering of many ( including harder to find) trappist and abbey beers. Prices are dirtcheap. So cheap, they make you believe something MUST be wrong. Well, there is.
2 Products were unavailable, a refund was promised, which I’m totally fine with. however , the refund never came.
2 of the delivered beers were wrong, and I mean way wrong. I asked for a refund or change of some sort, but the owner was not willing to work with me at all ( ignoring the first mail, lying to me on the Phone, to than be completely unwilling to co-operate trough later mails) . Did some research on the guy owning this webshop, a dirtbag named Ton. Apparently the kind of guy that rips off people, to than start under different names. The kind of guy that mules a lot of special beers, to than re-sell them (offline) at rediculous mark-ups. Apparently, this is THE very guy that works with Polish people to buy all the rare lambics from brewers and shops, to than sell at the highest possible price.
This is a guy that is responsible for webshops, and even beerlovers to have a bad name. The webshop on its own isn’t all to bad, but it’s just such a rip-off guy, I can only imagine many people were treated worse than I was.
Last point I wanted to discuss is packaging. First package I’ve seen packed by him turned out in 3 breaks due to massively bad packaging. The one I got myself, was consistent of 2 boxes. A fig heavy one, on top of a light, almost empty one. Which was - of course -completely crushed and ripped by the weight of the uper one, taped on top of it. The only (!) reason I had no breaks is due to the delivery guys ( BPOST) who acted quick and took me as the first stop in the delivery route. Just to ’avoid these boxes being torn and having the content all over my car’ .
So yeah, all and all, you pay very little, but you get very litttle as well. Avoid, unless you wanna take a chance to get some cheap ticks. After that, its like playing the lottery. You MIGHT get it. If its in stock. if its the right bottle. if it doesn’t break , .... the only sure thing, is you WILL pay for it. ----- Edit, I just received info that our dear friend Ton is quiting this shop. probably is gonna pop up somewhere later again, under a different name.
--- Edit 2 : Webshop was replaced by the english translation specialbeers.com . That one’s going out as well. Curious to what the next name is going to be. With namechanges like this, you have every reason to be alarmed
Maakun (320) The Hague, Netherlands | February 5, 2015
- AMBIANCE 3/5
- SERVICE 8/10
- SELECTION 13/15
- FOOD N/A
- VALUE 9/10
- OVERALL 17/20
Nice selection of mostly Belgian beers with some harder to find ones. Very friendly service, quick response to questions. Prices are very fair, cheaper than other webshops. Packaging was a bit bare-bones but otherwise very nice webshop.