Initialy I was excited when I received a gift certificate for Bottle Trek but quickly realized all of the top beers listed were out of stock. Additionally, they short-shipped me one bottle and would not respond to my emails requesting the beer I ordered and paid for. I ended up paying more in shipping than I received in beer. $33 of beer for $75... pretty lame if you ask me.
Ordered from this place a few times.. Always quick to return emails .. selection is quite good, but only once ina while do they really get something insane .. shipping is decent ... always treated me well and i most definitely recommend it!
I received a gift certificate in December 2010 as an xmas gift. I attempted to use the certificate for product and experienced a delivery issue. After weeks of calls non of my calls were returned. I seek a full refund of my gift certifcate amount as nothing was shipped and not contact has been made from Bottle Trek.
Love the site and the value. Easy to navigate and decent selection but it doesn’t change that often. overall an great site but the recent website hack concerns me. Really liked it when I ordered but now I’m leery.
Found this website randomly on the internet. They had some pretty cool stuff. I ordered a 2005 Hair of the Dog Doggie Claws, 2008 Doggie Claws, and a Nogne Klin Kokos. They shipped the order the next day. When I received it, my 2005 Doggie Claws had exploded in the box. The packaging was not that great, they should use Styrofoam shippers instead of egg-like material shippers or at least use some newspaper in between. Anyways I contacted them regarding the problem and it took them two days to respond. Once they did though they sent me another bottle at no charge. I would order from them again though.
Great selection of hard to find beer. Placed order on website: Website is decent but better than any other online beer store. Took them a few days to get my order out. Only thing I wish for was an e-mail saying that every thing I ordered was indeed in stock and this is how much my card would be charged. Bottles arrived safe and sound with no temperature change damage. Great easy transaction. Great people.
Ambiance, well, the site layout looked good, but I could not find an option to search for specifics. Service, I placed a phone call, I had to leave a message. Email was answered promptly. Product had to be shipped to me at work. Being alcohol, this made me a bit uncomfortable. Selection, excellent. I got several coveted brews including Dogfish Head 120 min and Anchor Old Fog Horn. Value, overall, was very good. The actual price of the beer was reasonable, about 3 bucks for the Fog Horn and about 9 for the 120 min. Shipping was $37 from Oregon to Ohio, the brews were professionally packaged. Overall, this is an excellent choice if you want to round out your cellar.
Very nice mail order beer outlet. My only complaint is with the setup of their website which is a little bit confining and not really very intuitive.
But, these folks are on top of their work. They get right to the order and communicate very well. I just wish they weren’t so far away (shipping costs are harsh).
But, with what they have available you cannot go wrong. Just know what you are after before you enter that website.
This rating is based on online ordering only. This place has a great selection of PNW brews plus some other west goodies, but not a lot from other places. The website is easy to manage and has everything seperated out by style. The best part was the ordering system, which was very fast and very easy. The customer service was top notch to complete the order and received my box really quickly. The prices are little bit higher than others, but the shipping is pretty cheap. I wil order from here again especially for the fast shipping.
GJF (54) Mount Vernon, Iowa | August 12, 2008| Updated September 14, 2008
Gets a bit pricey with shipping, but great selection and nice, easy ordering system. Timely delivery. Could become habit forming...