I Give it a C- or D. Decent Prices, Good selection, Some staff better than others. You’d better hope there is not a hot chick in line or you’ll be there an extra half hour (not to mention she will get a discount and yet not even a smile for you). Research your questions online or books because opinions are like assholes. When you have worked at a brew place for far too long you may think you have the right to consider your methods the best, and have a hint of arrogance while expressing this to customers who are new to the scene. Riverside location absolutely horrible to get to. Pay a little more for rent guys, and get a better location.
Ok, so they changed the name of this store from Fermentation Frenzy to More Flavor, that is, from an awesome name to just about the most boring name anyone could ever think of. Good job, guys. I should dock you some points for that, but I won’t. I visit the Los Altos location.
This is a decent homebrew shop. As for ambiance, well, it’s a homebrew shop. Take that how you will. The selection of malts is very nice and they have some great kits if you’re into that kind of thing, including a Pliny the Elder clone kit produced by Vinnie C. himself. The selection of equipment also covers pretty much everything you’ll probably want.
The one thing they’re lacking on at times is hops. I know there’s a hop shortage, but damn it, there are times when my first 3 choices are all out of stock. All the "sexy" hops that brewers brag about using are unlikely to be found here. You want something like Simcoe or Nelson Sauvin? Not a chance. But you can have all the Glacier, Willamette, and Vanguard you want.
Staff is usually very helpful and laid back, although occasionally you’ll get someone who can be a bit d-baggy. Overall though, great place to live 2 miles from!
With how many brew shops there are in the area, it seems silly to rate one. You go here, or it sucks enough that you mailorder. They only sell white labs yeast now, and they do sometimes run out of hop varieties, but the overall selections os pretty damn good. You don’t get everything that the main Concord store gets, but this is a solid brew store that I am glad I can make a little trip up to when I want to get some ingredients.
One of the best online homebrew shops. I frequent the Concord and Los Altos locations. Both have a great selection of home brew equipment and ingredients. Concord also has a great selection of beers available, including Russion River greats. I was lucky enough to get several bottles of Beatification when I was there last.
Stopped by the concord location and found myself lost as too what to buy. I want this but need that, I need one of those too, oh but I want that. What I’m trying to say is they have whatever you need. Service was excellent being that I was the only customer at the time.
Cool toys but ingredient selection could be better. I love my B3 brewing system and they do the equipment well. I’ve had several disappointments on ingredients where they didn’t carry something or (more frustrating) were out. How does a brew store run out of wheat malt? Common hop varieties? Screws up your brewing plans after driving 20-30 minutes to get to the store. Ingredient selection is improving and the running out of stuff problems are now much improved. Friendly staff but not helpful with catalog stuff. I asked for a yeast in the catalog a few weeks ago (they didn’t have it in stock) and they simply told me to call Concord and order it. WTF?? I appreciate having a local store - a lot of places don’t even have one - but I didn’t drive to my local store to be told to order from a catalog!!
I’ve ordered products from these guys several times and their prices tend to be cheaper than other places around. The one area I wish they would improve on is their turn around time. While it is nice to get free shipping on larger orders, I’ve had orders take as long as three weeks to arrive.
This is where I order almost all of my homebrewing ingredients and a good amount of equipment also. Prices are good, especially considering ground shipping is free when you order over 60 dollars worth of stuff. The service is second to none. I’ve had a couple of instances where they included the wrong hop in an ingredient kit and they shipped out a replacement the next day. If you are a homebrewer you owe it to yourself to at least check out their website.