I have only ordered from here once, but I was impressed. I had a bottle blow on the transport and they replaced it free of charge and even delayed shipping since I was going to be out of town. Iíll order again for hard to find stuff.
I ordered from these folks after an email chat with a gal named jessica at letspour. [email protected] She assured em that all the beers I ordered would be fresh and even claimed to have checked with the warehouse. I ordered 6 bombers to get the free shipping. All but one were bottled in early march. None but the one was actually anywhere near fresh. I was very disappointed and would never recommend these folks nor will I order from them again. I wrote to them online and asked for a refund and if they provide the refund promised in their satisfaction guarantee sheet they sent me I will up this rating a little. I do not have money to burn and am sore at these guys.
a six bottle order netted me some deshutes and bruery bois. easy to navigate and three location that they ship from to put together a free shipping box. I am sure its made up in the price of the beers, but what evs. i will use again.
Bought some bottles because of the $10 intro discount. The website is annoying in several ways. Once you add a beer from a brewery, it goes back to the main page, causing extra steps when you want more than one beer per brewery. The 15 minute time limit on your shopping cart is very aggravating. Nice selection, especially with PNW beers. If you want beers from multiple regions, you are probably going to be paying a bunch extra as they ship from different regions. Shipped promptly and packed well in a shipper. My order was fulfilled accurately. Free shipping is nice, but itís only free because shipping is built into the bottle prices. Overall not a bad experience, but also a reminder of why I prefer trading.
Ambiance: Website is easy to navigate, although I do not appreciate the 15 minute cart timeout. Also, when you create an account, you must opt to receive daily emails, either for wine or beer; thereís no way to create an account otherwise. Fortunately, I donít hate getting an email about beer every day. Service: Email notifications were prompt, shipment was fast, and the shipping box was very sturdy. No issues at all. Selection: Decent. Lot of West Coast stuff I canít get in DC, but this is good beer country so they didnít have a ton of stuff I couldnít get. Value: Free shipping (with six+ bottles) and a $10 coupon brought this into the reasonable range. Overall: This is worth checking out, for sure. While I can find most everything in DC, thereís always that one rarity or two hanging around, and this is as good as place as any to search, as you never know what theyíre going to get. Itís probably as good or better than any other place to buy beer online.
Not a huge selection, but what they do have is of pretty good quality. My main reason for purchase was because they had Cigar City brews! Always wanted to try them and now I have! The website (rated as Ambiance here) is a little clunky. That being said, they offer a fair price and my delivery got to me without incident.
Not sure how to rate Ambiance here (an issue Iíve had in the past with online purchases). Anyway, nice selection of West Coasters (specifically, AleSmith, The Bruery and Firestone Walker) and others. Double Jack was fresh as far as I could tell so that made me happy.
Selection is decent, but prices are high. Shipping is obviously built into prices, but they charge this anyway unless you order 6 (to fill up the whole shipper). Hard for me to account for that in "Value". I guess this is understandable, but they kind of try to get around that.
Overall easy to use (havenít had to deal with any people, so service is based on this) and a nice go-to if Iím feeling like something different.
Itís nice to be able to get stuff from the west coast with free shipping. The website is easy to navigate, and checking out is easy. The prices are a little high, but that is to be expected, I guess. I have no complaints about the experience.
Placed an order before Christmas for some Cigar City brews. 10$ off plus free shipping made it a great deal. Website was pretty good, but the 15 minute cart timeout was annoying. Communication was fine, they packed and shipped promptly, and used a nice bottle shipper that I will certainly re-use myself. All in all a pretty good experience.
Got my first shipment from this place. Not their fault, but the Big Al Fresh Hop Harvest bottle leaked half its volume during shipment. Not the best start in a relationship. Other than that, the experience was good.