I have been brewing with their mail order stuff for years. The entire online catalog(good website by the way) is onsite as far as I could tell, and the service was excellent. I was looking for an outdated recipe of theirs and the staff was able to find it right away in their computer system. The prices are cheap and if you’re in town it’s worth it to stop by.
Ambiance is based soley on their website...very easy to search and find what you’re looking for. The forum is invaluable for rookie homebrewers like myself. The products I’ve ordered have always been sent quickly and with all items included. As I have a local homebrew store, I probably won’t use Northern Brewer for small things but I prefer their extract kits to those I can get locally.
These guys were great when I went to purchase my first kit. I had questions that were answered completely by the staff. Very friendly and enthusiastic about helping people understand the different aspects of brewing. Will return here as soon as I need more brewing materials!
I have ordered from these guys on many occasions. They usually ship within 24 hours and have a great selection. Their prices are a little higher than Morebeer, but still affordable. My one complaint is that they tend to run out of items for long periods of time. Otherwise, a top notch online vendor of homebrewing supplies.
Well I’ve ordered twice from this place now and twice they’ve filled my order and shipped the same day!! They guarantee their yeast live and so far everytime i’ve ordered it it has been. They include the yeast in their kits unlike some other shops and the customer service is second to none!! I’ll be putting lots of orders into this place for years to come!!