AlysrianXian (1) Utah | February 23, 2013
- AMBIANCE 3/5
- SERVICE 1/10
- SELECTION 3/15
- FOOD 1/10
- VALUE 1/10
- OVERALL 1/20
We used to go all the time two years ago. We stopped going because the service is HORRIBLE! Recently decided to give it another shot, and it was even worse then before! My salmon was raw, and my husband’s fish and chips were SOGGY. EW! When we sent it back, the waitress gave us attitude.
We filled out a comment card, with negative remarks. The waitresses were gossiping about OTHER customer comment cards as we walked out. They don’t use those to improve service! They only use them for GOSSIP!
Waitresses don’t know their own menu. They MAKE you tip the waitresses at the end of the bill. It’s automatically put on! What?! The waitresses act like it’s such a huge bother to SERVE us. Wait forever for them just to take a drink order. Wait forever for the check. Ask them a question about their menu, I dare you. They won’t know their own menu!
We will NEVER go back again. We used to go once a week for 2-3 years. They lost valued customers.
Watch out Logan! Their waitresses think they are better then what they really are! SERVERS! So Serve your customers!