dannylyons (13) , | November 13, 2012| Updated January 26, 2013
- AMBIANCE 3/5
- SERVICE 8/10
- SELECTION 12/15
- FOOD N/A
- VALUE 8/10
- OVERALL 15/20
UPDATE Jan 2013
On a cold and snowy Friday night, I went in trepidation to see if there was any change from the previous report.
The place has improved no end, and the previous review is therefore obsolete. Heating on throughout pub, friendly new owners, and well kept high quality beer, generally Fullers’, but with several guest beers as well. The owner even offered me a few samples to try - what a gent!
I am happy to revise the previous [low] scores. PREVIOUS REVIEW........... This used to be the best pub in Hertford.
Due to exorbitant demands of the tenants by the brewery [Fullers] the tenants have had to reduce service and raise prices so that once loyal customers [including myself] have just stopped going.
The last time I went it was a cold night, well below zero, and to save a few bob, the heating was turned off.
A customer put a log onto the fire and was chastised by the barstaff for doing so. The log was then removed.
I witnessed fifteen or so customers leave after a single pint because of the cold.
What a stupid way to run a pub.
For the sake of a couple of quid, the pub lost a hundred or so worth of custom, including my gang, who just haven’t been back.
A pity, as [let me repeat] this used to be the best pub in Hertford bar none. Fullers, hang your heads in shame!