I had that happen recently in a brewery tap, which is pretty poor (Albion, Winchester - Flowerpots Brewery). Not exactly an advert for their own beers. Then again, I asked for a particular beer in the Hogs Back shop and the guy said he’d never heard of it, before then remembering it was something they’d stocked years ago and which had been really unpopular. The last time I was there, a month or so before, it was recommended to me but they’d just sold the last bottle, which was why I was asking.
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More often than I’d like. I remember once ordering a Kilt Lifter by saying "I’ll have the scotch ale." When I got the thousand yard stare, I repeated myself just in case they didn’t hear me. Then I just gave up and said "the Kilt lifter, please"...but still had to point to it. This was not at the brewer, of course, but especially with only a handful of taps, I thought it was hilarious they didn’t know what they were pouring. Falls under YOU HAD ONE JOB.
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Witnessed a couple of days back: Punter: And a pint of lager please? Staff: Which one? Punter: I don’t know, what have you got Staff, looking at the pillar with lager taps on: Peroni, Stella, and Punk My place review is 5 years old, I’m gonna revisit it...
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Originally posted by SarkyNorthener
All the time. I don’t even ask anymore.
Yep. Even very highly-rated bars with an insane selection can have clueless staff. For bars i’ve never been in before I just play it safe, peruse the list from afar and quietly type into my phone like a pathetic geek.
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Originally posted by minutemat
Originally posted by SarkyNorthener
All the time. I don’t even ask anymore.
Yep. Even very highly-rated bars with an insane selection can have clueless staff. For bars i’ve never been in before I just play it safe, peruse the list from afar and quietly type into my phone like a pathetic geek.
and yet bars with 50+ taps and massive turnover (I’m looking at you, ChurchKey) can have stellar staff who know pretty much every beer. Or will be honest with you and say so if they don’t. It all comes down to training, imho.
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Online taplists are the key! I often add beers to RB before I even walk in the door somewhere. These things require planning, y’know.
Being on this site for so long has made it really fun to pile up beer information and share it. Having a good place’s stuff trust US with questions is a great feeling. I can’t imagine too many more geekily satisfying ways to get a free beer than sitting at the bar writing a quick description for somebody’s taplist or something like that. Just gotta make sure it doesn’t puff my ego.
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Originally posted by Travlr
Or will be honest with you and say so if they don’t.
I think this is important. An "I don’t know, it just got tapped this morning and I haven’t tried it yet; do you want me to bring you a sample?" is ok 100% of the time with me.
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Originally posted by blipp
Originally posted by Travlr
Or will be honest with you and say so if they don’t.
I think this is important. An "I don’t know, it just got tapped this morning and I haven’t tried it yet; do you want me to bring you a sample?" is ok 100% of the time with me.
Definitely. And most of the time the server will sample it with you
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